Who won: National Primary Care Clinician Database (NPCCD)

About this contract

In line with the NPCCD Invitation to Tender, the supplier will provide business-as-usual (BAU) support and maintenance for the NPCCD service across Medical, Ophthalmic and Dental workstreams. This includes operating a service desk during core business hours, managing user onboarding/offboarding and role-based access, triaging and resolving incidents in accordance with an agreed escalation model, correcting data issues where appropriate, and providing ad hoc reporting and service performance information

Who won contracts like this

• ✓Answer against the marking scheme, not the question text — The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) retenders on a cycle. Get matched the day the next one lands and start your draft early.

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