How to win: CO6211 Public Protection Monitoring and Response Service

About this contract

This procurement will appoint a single contractor to deliver a 24/7 CCTV Control Centre service. The service will include the provision of suitably trained operators to monitor the Borough’s CCTV systems across Public Realm, Housing, Leisure, Parks, enhanced ANPR and Open Spaces; and third-party sites alongside the delivery of ancillary services such as out-of-hours call handling including noise complaints.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Tower Hamlets scores each response, so map your evidence to the published criteria and weightings.
• ✓At £3,052,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 3 August 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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