Who won: SOL Community Information and Advice Services 2026

About this contract

The Council is intending to commission information and advice services for people in Solihull to meet the needs of Adult Social Care, offering a general advice service which is accessible to residents, alongside targeted, specialist services delivered to communities. The scope of the service is currently under review and may contain: Improved health and wellbeing – for example, tenancy advice and support, safe housing support, supporting people in food poverty, supporting people in crisis to access further support, support to people with cognitive impairment, mental health guidance, low level information and guidance for those with long term conditions and disability, promoting healthy lifestyles, information and guidance on direct payments. Increased capacity and ability to cope – connecting people with community groups, support to retain safe housing, self-advocacy, work with other local support offers, identify national support offers, support refugee and migrant communities with guidance on visas, work rights, immigration status etc., support for carers. Increased financial stability and resilience – early access to debt support and advice, support with completing forms for

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• ✓Answer against the marking scheme, not the question text — Solihull Metropolitan Borough Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Solihull Metropolitan Borough Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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