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The University of Manchester is a large, research-intensive, discipline-diverse institution seeking to strengthen its approach to Teaching Excellence. The University is exploring how to develop a user focused, coherent, evidence-informed, institution-wide capability to support teaching enhancement, academic development, and improved student outcomes. As part of this, the University is considering engaging an external consultancy partner to support a short-term discovery and design phase. The aim of this work is for the University to • Define and propose an approach to coherent and scalable institutional capability and practice based on human centred service design • Develop a robust, evidence-based case for future investment • Develop a plan, including resource requirements, to build engagement, momentum, and practical learning to ensure behaviour change and benefits • Embed service design and iterative delivery (test/learn/scale) in delivery and in proposed capability The University of Manchester no longer meets the criteria of a 'body governed by public law' and is therefore not considered a contracting authority for the purposes of the Public Contracts Regulations 2015
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