Awarded contract

Who won: Provision of Contact Centre Software

A goods contract from TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST. Below: what it involves and how to write a winning bid for it.

Buyer

TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST

Published

10 June 2026

About this contract

Provision of Cloud Contact Centre system, for 50+ Agents to support the Trusts Crisis Services and Information Service Desk.

Who won contracts like this

✓Answer against the marking scheme, not the question text — TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST scores each response, so map your evidence to the published criteria and weightings.
✓Lead with evidenced capability and social value — for goods work these usually outweigh price.
✓Show recent, comparable delivery: name similar goods contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST retenders on a cycle. Get matched the day the next one lands and start your draft early.

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Related resources

NHS & healthcare bid writing →G-Cloud & digital bids →AI bid writing software →How to win government contracts →

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