Who won: Language Interpretation, Translation and Transcription Services

About this contract

Since 2021, Milton Keynes City Council (MKCC) has delivered and managed language service through AA Global Language Services Ltd under the ESPO Framework 402-20. This provision enables residents whose first language is not English, as well as those requiring British Sign Language (BSL) support, to access essential statutory services. These include adult social care, children's services, housing, homelessness prevention, and safeguarding.

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• ✓Answer against the marking scheme, not the question text — Milton Keynes Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £65,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Milton Keynes Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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