How to win: IWM/2627/Ops/3508: DBS Checking Services for Imperial War Museums

About this contract

IWM is tendering for the provision of a Disclosure and Barring Service (DBS) screening solution, including candidate registration, data capture, identity verification, right to work checks, communication with candidates, secure hosting, retention and deletion of information, and reporting to IWM. The service provider will be required to provide a secure online system that enables IWM to initiate, manage and monitor DBS screening checks for candidates. The solution must support both basic and enhanced screening levels, allow IWM to register candidates, and provide candidates with a clear and accessible process for submitting required information and documentation. The solution must also support identity document upload, candidate-led submission of identification documents, right to work checks completed by an appropriate third-party partner, and international checks where a candidate has lived, worked or studied outside the UK. Where applicable, the solution must support checks using share codes for international passports outside the UK and Ireland. IWM is advertising a three-year contract, with the option to extend by a further one-year period. Please note that the advertised valu

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Imperial War Museums scores each response, so map your evidence to the published criteria and weightings.
• ✓At £88,750, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 5 October 2026 and a strong bid takes iteration.

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