Who won: IT2392 - Oracle ERP Support

About this contract

A single, integrated managed service for Oracle Fusion ERP covering Finance, SCM, HCM, Payroll, and EPM. The service will include: functional support; technical/integration support; quarterly release and Redwood UX impact assessment; risk based regression testing; change and release management aligned to CAB/RAB; incident/problem management; minor enhancements/configuration; reporting/EPM support; environment and nonprod management; security/roles; and knowledge transfer to build internal capability over time.

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• ✓Answer against the marking scheme, not the question text — Wiltshire Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Wiltshire Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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