How to win: Engagement, Customer Feedback and Co-production Support for Adult Social Care

About this contract

City of York Council Adult Social Care (ASC) is undertaking a programme of improvement following the recent assessment by the Care Quality Commission. ASC is seeking to commission a provider to support improvements in engagement, customer feedback and co-production. This will include working with people with lived experience to understand the current landscape and co-produce a more sustainable and effective approach to engagement and participation.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — City of York Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £75,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 21 October 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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