Who won: Dial-a-Ride Taxicard and MOAT Overspill Services

A public sector contract from Transport for London. Below: what it involves and how to write a winning bid for it.

Buyer

Transport for London

Published

7 July 2026

Region

UKI41

About this contract

Essential door to door transport services for older and disabled Londoners simultaneously covering ALL of the London and entire greater London geographic area. The provider must be a taxi operator (not an IT provider), and must evidence provision of all of this service coverage, including all vehicles, without sub-contracting to anyone else. Scheduled AND Ad-hoc Taxi and PHV services for Dial-a-Ride and taxicard members, covering gaps in minibus availability with accessible vehicle options. - Volumes are seasonal with demand being greatest in Christmas and Easter school holiday periods, consisting of approximately:- - between 0 and 30 (multi-trip) taxis on any one day, average 10 on a day, 300 a month, trend is slowly increasing - between 1 and 9 (single trip) taxis on any one day, average 4 on a day, 250 a month, trend is slowly increasing. - The Licensed Vehicles consist of 3 types, and all 3 are to be available to each and every ride to each individual customer. Customers dictate what type of vehicle they require, which are:- - Taxis (black cabs or equivalent) which have wheelchair access; - Private Hire Vehicles which do not normally have wheelchair access; and - Low floor whi

Who won contracts like this

✓Answer against the marking scheme, not the question text — Transport for London scores each response, so map your evidence to the published criteria and weightings.
✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but Transport for London retenders on a cycle. Get matched the day the next one lands and start your draft early.

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