Who won: Citytrax Professional Services

About this contract

This contract is for the acquisition of Document Translate; a user-friendly, web-based platform designed for rapid translation. This move aligns with the Councils' AI adoption strategy, promises substantial cost savings, and significantly enhances service accessibility for our diverse communities. The route to market this is a Direct Award outside of a framework to the incumbent supplier Citytrax Limited and therefore a waiver is also required.

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• ✓Answer against the marking scheme, not the question text — The Royal Borough of Kingston upon Thames scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but The Royal Borough of Kingston upon Thames retenders on a cycle. Get matched the day the next one lands and start your draft early.

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