Who won: 2026-026 Cost Allocation and Recovery Review Deliberative Research

About this contract

Ofgem is seeking to commission a deliberative research project to explore how consumers think about, assess and respond to different approaches to cost allocation and cost recovery across the energy system. The supplier will conduct market research to examine consumers lived experiences and priorities in relation to affordability, quality of service, ease of engagement, fair treatment, and the effectiveness of support available to vulnerable consumers. The findings will provide Ofgem with robust evidence on consumer preferences, including what consumers value most, the trade-offs they are willing to make, and the reasons underpinning those preferences. This will support informed decision-making on future policy and regulatory approaches to cost allocation and recovery, ensuring that consumer perspectives are appropriately reflected in Ofgem's considerations.

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• ✓Answer against the marking scheme, not the question text — Ofgem scores each response, so map your evidence to the published criteria and weightings.
• ✓At £193,512.5, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Ofgem retenders on a cycle. Get matched the day the next one lands and start your draft early.

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