Who won: ​Zendesk Suite Professional - IT Ticketing System

About this contract

The contract is for the provision of Zendesk Suite Professional, supporting Wandle's IT service management and asset tracking requirements across the organisation. This contract has been awarded under the G-Cloud 14 Framework. Additional information: This contract is for 36 months with no option to extend.

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• ✓Answer against the marking scheme, not the question text — WANDLE HOUSING ASSOCIATION LIMITED scores each response, so map your evidence to the published criteria and weightings.
• ✓At £68,221.19, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but WANDLE HOUSING ASSOCIATION LIMITED retenders on a cycle. Get matched the day the next one lands and start your draft early.

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