Who won: Your Bus Journey passenger satisfaction surveys

A services contract from North Somerset Council. Below: what it involves and how to write a winning bid for it.

Buyer

North Somerset Council

Published

3 July 2026

About this contract

Transport Focus' Your Bus Journey are passenger satisfaction surveys conducted across bus stops and on-board buses across North Somerset in 2026/27.

Who won contracts like this

✓Answer against the marking scheme, not the question text — North Somerset Council scores each response, so map your evidence to the published criteria and weightings.
✓Lead with evidenced capability and social value — for services work these usually outweigh price.
✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but North Somerset Council retenders on a cycle. Get matched the day the next one lands and start your draft early.

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