Who won: WSFT - Health Records - Patient Communication & Engagement Solutions

About this contract

A patient communications and engagement service used by the Trust to generate, manage and distribute patient correspondence through digital and physical communication channels. The service supports the delivery of appointment notifications, patient letters, reminders and other healthcare-related communications, helping the Trust improve patient engagement.

Who won contracts like this

• ✓Answer against the marking scheme, not the question text — West Suffolk NHS Foundation Trust scores each response, so map your evidence to the published criteria and weightings.
• ✓At £700,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but West Suffolk NHS Foundation Trust retenders on a cycle. Get matched the day the next one lands and start your draft early.

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