How to win: Welfare Advice Services and Advice Network Support & Training Services

About this contract

The City of Bradford Metropolitan District Council is procuring Welfare Advice Services and Advice Network Support and Training Services to support residents experiencing financial hardship, poverty and barriers to accessing support across Bradford District. The service is funded through the Crisis and Resilience Fund and aims to improve financial wellbeing, resilience and access to welfare support. The procurement comprises two lots. Lot 1 – Welfare Advice Services will provide free, independent, impartial and confidential welfare advice, casework and representation for Bradford District residents. The service will support residents with welfare benefits, debt, housing, employment, health-related welfare issues, fuel poverty, consumer matters and immigration advice within the provider's authorised competence. The Lead Provider will deliver services directly and coordinate a network of subcontracted locality-based organisations to ensure access across all five Bradford localities. The service will operate on a "no wrong front door" basis, ensuring residents receive timely support, active referrals and appropriate advocacy where required. Lot 2 – Advice Network Support and Training

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — City of Bradford Metropolitan District Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £21,102,592, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 4 December 2026 and a strong bid takes iteration.

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