Who won: Video Consultation Platform

About this contract

Video consultations were introduced in Wales during the COVID-19 pandemic and have become a well-established and valued element of care delivery within Cardiff and Vale UHB. Despite the cessation of Welsh Government funding in March 2025, the Health Board continues to deliver approximately 2,000 video consultations each month, evidencing sustained clinical adoption and patient demand. Video consultations enhance accessibility, support delivery of both individual and group consultations, and provide a clinically appropriate, cost-effective alternative to face-to face appointments

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• ✓Answer against the marking scheme, not the question text — Cardiff and Vale University Health Board scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Cardiff and Vale University Health Board retenders on a cycle. Get matched the day the next one lands and start your draft early.

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