Who won: V&A - Hard FM

A services contract from Victoria and Albert Museum. Below: what it involves and how to write a winning bid for it.

Buyer

Victoria and Albert Museum

Published

22 October 2026

About this contract

The V&A has run a procurement process to appoint a single supplier for Hard Facilities Management (Hard FM) service delivery across its multisite estate. For more information please see the associated Tender Notice with reference 2026/S 000-014309

Who won contracts like this

✓Answer against the marking scheme, not the question text — Victoria and Albert Museum scores each response, so map your evidence to the published criteria and weightings.
✓Lead with evidenced capability and social value — for services work these usually outweigh price.
✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but Victoria and Albert Museum retenders on a cycle. Get matched the day the next one lands and start your draft early.

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