Who won: User research participant

About this contract

DfE required a supplier to recruit and manage participants for user research activities across a broad range of policy and service areas. As part of an end-to-end recruitment process, the supplier shall: • review recruitment briefs from DfE as detailed within the Statement of Work • source participants that meet agreed criteria • screen participants against agreed screening criteria • schedule and manage participant attendance • manage participant communications throughout the recruitment process • administer participant incentives where required • provide management information and reporting • support accessibility and inclusion requirements, including tech tests where DfE has identified they are needed • identify and escalate recruitment risks at the earliest opportunity Research may be conducted remotely, face-to-face or through hybrid delivery models.

Who won contracts like this

• ✓Answer against the marking scheme, not the question text — Department for Education scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Department for Education retenders on a cycle. Get matched the day the next one lands and start your draft early.

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