Who won: User Research Contract

About this contract

ONS requires external specialist support to source and recruit suitable participants for an ongoing programme of user research. Throughout the contract period, the supplier will work with multiple ONS departments and support varying research needs across different stages of development. Requirements for each round of research will be specified by ONS, and suppliers will be expected to demonstrate flexibility, responsiveness, and the ability to recruit participants at pace. Procured through GCA Research & Insights framework - RM6126

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• ✓Answer against the marking scheme, not the question text — Office for National Statistics scores each response, so map your evidence to the published criteria and weightings.
• ✓At £3,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Office for National Statistics retenders on a cycle. Get matched the day the next one lands and start your draft early.

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