Who won: User Centred Design Support for Cyber Improvement Programme 2026/27

About this contract

Tactical Cyber User Centred Design Capabilities to deliver User User Centred Design outcomes for the CIPs five core themes. Embedding User-Centred Design (UCD) capabilities across the programme ensures that every intervention, policy, tool, guidance, or process, is shaped around the real behaviours, needs, constraints, and motivations of the people who must adopt it. Cyber risk is fundamentally influenced by human decision-making, organisational culture, and usability barriers. Without UCD, well-intentioned security measures often fail to achieve uptake, are bypassed, or create new risks.

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• ✓Answer against the marking scheme, not the question text — NHS England scores each response, so map your evidence to the published criteria and weightings.
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