How to win: Unified Customer Contact and Force Control Room Solution

About this contract

York and North Yorkshire Combined Authority on behalf of itself and the Chief Constable for North Yorkshire Police is seeking to award a Contract for the provision of a Unified Customer Contact and Force Control Room Solution. The full Statement of Requirements can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — York and North Yorkshire Combined Authority scores each response, so map your evidence to the published criteria and weightings.
• ✓At £15,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 17 November 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

Related resources