How to win: UK 777 IT Onsite Operations and Infrastructure supporting services

About this contract

The requirements and scope of this tender include the British Council UK headquarters and all UK based offices Complementing the British Council Digital and Technology team DT the supplier will deliver hands on desk side and infrastructure support where remote resolution is not feasible by either our Global Service Desk GSD or Central Infrastructure Team CIT The Contract awarded will be for a duration 3 years with an option for extensions of up to 4 additional annual extensions As a first step interested suppliers are required to complete and sign the Non Disclosure Agreement NDA and Annex the Procurement Specific Questionnaire Upon receipt of the completed and signed documents the British Council will provide access to the full tender pack and all relevant supporting documentation

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — British Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £1,233,333, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 2 November 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

Related resources