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Proposed upgrade of Retail Electronic Point of Sale (EPOS) systems across University Hospitals Birmingham retail areas. Following the award of non-recurrent Capital funding for hardware and software install with recurrent licences supported by the department budgets as reoccurring expenditure for retail services. The project aims to modernise existing till hardware and software infrastructure to improve retail efficiency, payment compatibility, customer experience, reporting capability, and long-term supportability in line with Trust digital and IT governance requirements and security measure of the IT system software itself. Provide service users with new technology and retail experience improved against purchasing and loyalty. The current retail Catering Retail EPOS infrastructure across Queen Elizabeth Good Hope, Heartlands, Solihull hospitals has reached a stage where hardware reliability, software compatibility, and support functionality require review and modernisation to meet 2026 standards. In additional the Trust is also open to review self-serve kiosks in line with till installs. Capital no recurrent funding has now been approved to support: • Replacement of outdated til
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