Who won: TSM survey

About this contract

To undertake an independent resident survey to collect Tenant Satisfaction Measures (TSM) and help DAMHA meet regulatory requirements. The survey will provide DAMHA with insight into the how satisfied residents are with their homes and the services provided by their landlord.

Who won contracts like this

• ✓Answer against the marking scheme, not the question text — Durham Aged Mineworkers' Homes Association scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Durham Aged Mineworkers' Homes Association retenders on a cycle. Get matched the day the next one lands and start your draft early.

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