Who won: TLC Library Management System, Library App and Library Services Platform

About this contract

The London Borough of Sutton is conducted this procurement using the Competitive Flexible Procedure (with Dialogue) in accordance with the requirements of The Procurement Act 2023 (section 20(4)). The procurement is being carried by the London Borough of Sutton on behalf of The Library Consortium (TLC). The Authority was looking to put in place a framework with a single supplier for a period of 6 years. Implementation will be carried out by the successful supplier prior to the "Go-Live" with contract start date of 1 April 2027. The key stages of the procurement were: Participation Stage (Stage 1) Dialogue Stage (Stage 2) Tender Stage (Stage 3) The Framework was set up by the London Borough of Sutton on behalf of The Library consortium members and for use across the Consortium. At the core of the Consortium is the Library Management System, app and platform, but the Consortium also works in partnership via contracts (set up by member Council's) for stock, transport and digital resources, including eBooks. With 23 local authority members, TLC is one of the largest public library consortia in England.

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• ✓Answer against the marking scheme, not the question text — London Borough of Sutton scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but London Borough of Sutton retenders on a cycle. Get matched the day the next one lands and start your draft early.

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