How to win: TfGM - Cloud Public Address System

About this contract

This tender relates to Transport for Greater Manchester's (TfGM) need to procure a Cloud Public Address (PA) System and associated services to provide a secure, resilient, IP-based PA capability across TfGM Transport Service Facilities (TSFs). The PA service is intended to provide real-time passenger information, site-specific passenger safety and security (PSS) messages, and event-driven announcements, operable centrally from the Operations Control Centre (OCC) and locally by designated TSF Site Co-Ordinators. TfGM requires a cloud-hosted PA management system (with main and failover capability) integrated with an on-net estate of PA end user devices (EUDs) such as IP speakers, audio gateways, AFILs, paging stations and user clients, including the ability to interface with legacy Long Line Public Address (LLPA) systems during transition and with existing third-party systems (e.g., Cisco Unified Call Manager) as required. This is an Open Tender procedure in accordance with the Procurement Act 2023. This route has been selected to ensure unrestricted market access, maximise competition, and enable engagement with the full range of capable Bidders across the services market.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Transport for Greater Manchester scores each response, so map your evidence to the published criteria and weightings.
• ✓At £871,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 30 October 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

Related resources