How to win: Tenant Perception Survey

About this contract

The successful provider will be required to use the Tenant Satisfaction Measures (TSMs) as the basis for carrying out a tenant satisfaction survey with a representative sample of the Council's tenants, as per guidance from the Regulator of Social Housing (RSH) and Housemark and to enable the Council to drive forward any necessary service improvements. The Council is seeking tenders from companies who are able to complete the Tenants Perception Survey on behalf of the Council for a period of up to four years, starting in Summer 2026. This will include analysis of the returned survey and report back to RMBC.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Rotherham Borough Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 30 June 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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