Who won: Telephony Replacement Services

About this contract

As a part of the wider core Telephony Replacement Project, North Tyneside Council requires telephony services including Session Internet Protocol (SIP) lines and Teams integration to combat the needs of the Authority. This procurement has been directly awarded via the GCA Network Services 3 Framework (RM6116) via utilising the e-marketplace on the framework as listed by the supplier. The contract was executed on the 27 October 2026.

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• ✓Answer against the marking scheme, not the question text — NORTH TYNESIDE COUNCIL scores each response, so map your evidence to the published criteria and weightings.
• ✓At £17,936.96, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but NORTH TYNESIDE COUNCIL retenders on a cycle. Get matched the day the next one lands and start your draft early.

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