Who won: TELEPHONY MODERNISATION SUBSCRIPTION RENEWAL

About this contract

Hywel Dda University Health Board has awarded a contract to Maintel Europe Limited for the renewal of its Telephony Modernisation Subscription Service via a direct call-off under the Crown Commercial Services (CCS) Network Services 3 Framework Agreement. The contract supports approximately 6,000 telephony devices across the Health Board through a fully managed, cloud-hosted Mitel telephony platform, including hosting, maintenance, disaster recovery, business continuity, performance monitoring, capacity management and technical support. The award will maintain continuity of this critical service whilst the remaining elements of the telephony modernisation programme are completed

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