How to win: Strategic Lead Provider Services - Support at Home

About this contract

Support at Home is the Council's ongoing, mainstream homecare service for individuals with longer-term care and support needs. It provides flexible, person-centred care based on outcomes agreed through a Connected Lives assessment, with a focus on: - Supporting people to maintain independence, health and wellbeing - Delivering care in a flexible way, tailored to individual goals - Co-producing care delivery with the person to achieve meaningful outcomes - Supporting a wide range of needs, including personal care, medication, mobility, nutrition, and social connection - Helping people stay connected to their communities and reduce isolation This contract will be split into 11 lots. The Lead Provider will get first refusal of all packages in the lot area. Providers on this service will be expected to work in an outcome-based way to support towards independence.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Hertfordshire County Council scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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