How to win: St Gregory's College - ICT Managed Service Partner

About this contract

• A core managed service, management of all ICT against an agreed SLA • A Service Desk, available 51 weeks a year including out of hours access and emergency support • Local staffing which suppliers deem necessary to deliver the service and meet the SLA requirements • Strategic advice and direction to the College's leaders regarding ICT policy, procedures and best practice • Responsibility for design, specification, installation, and management of all ICT infrastructure • Supply of goods and services based on an agreed Best Value approach • Management of 3rd parties where relevant to the ICT support • Relevant monitoring, management, patching • Regular performance reporting • Access to the highest quality digital training materials to support in-house delivery • Advice on the impact of policy updates on the ICT solution and support • There is an expectation that the provider will support and/or drive innovation, particularly around AI and environmental sustainability. • Maintain technical documentation • Maintain operational documentation, for example inventory management and risk registers • Collective partnership targets aligned to the College's objectives • In College support f

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Saint Gregory's Catholic College scores each response, so map your evidence to the published criteria and weightings.
• ✓At £1,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 23 April 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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