How to win: South Tees All Ages Carers Support Service

About this contract

Redcar & Cleveland Borough Council and Middlesbrough Council are commissioning an All Age Carers Support Service to support unpaid carers across the South Tees area. The service will be designed to meet the needs of adult carers, young carers and carers supporting people living with dementia. The overarching aim of the service is to ensure carers can access timely, appropriate and preventative support that promotes their health, wellbeing and resilience, enabling them to sustain their caring role where appropriate. The future service is expected to contribute to delivery of the Councils' statutory duties under the Care Act 2014 and the Children and Families Act 2014, ensuring carers have access to high-quality information, advice, and support that is accessible and proportionate to their needs. The contract will comprise three lots as follows: Lot 1: Adult Carers Core Service A single-provider service delivering information and advice, outreach within primary and secondary healthcare settings, mental health support for carers, and opportunities for peer support. Lot 2: Young Carers Core Service A single-provider service focused on the identification of young carers, provision of

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Redcar and Cleveland Borough Council scores each response, so map your evidence to the published criteria and weightings.
• ✓At £7,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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