Who won: Software Support of Liberty Converse Contact Portal and Contact Centres

About this contract

Direct Award under Lot 1 of the Patient and Healthcare Communications and Related IT Services Framework Agreement (2020/S 145-358199). SolutionCare Software Support and Speech Recognition and Tuning for the Liberty Converse Contact Portal and Contact Centres. Contract term is 3 years with an option to extend until 01/04/2030.

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• ✓Answer against the marking scheme, not the question text — NORTHERN LINCOLNSHIRE AND GOOLE NHS FOUNDATION TRUST CHARITABLE FUNDS AND OTHER RELATED CHARITIES scores each response, so map your evidence to the published criteria and weightings.
• ✓At £380,724, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but NORTHERN LINCOLNSHIRE AND GOOLE NHS FOUNDATION TRUST CHARITABLE FUNDS AND OTHER RELATED CHARITIES retenders on a cycle. Get matched the day the next one lands and start your draft early.

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