Who won: Social Media Management Tool

About this contract

*This is for information only, as the contract has been awarded*. West Kent Housing Association is seeking a supply partner to provide a suitable social media management tool, with built-in social listening functionality, over a 3-year contract term. This will help us better understand what our residents and communities are talking about and how they feel about key issues. This will allow us to shape our communications approach more effectively and ensure it is informed by real insight.

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• ✓Answer against the marking scheme, not the question text — West Kent Housing Association scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but West Kent Housing Association retenders on a cycle. Get matched the day the next one lands and start your draft early.

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