Who won: Social Media CRM Tool

About this contract

Care Quality Commission (CQC) requires the provision of a social media CRM tool, delivered through the social media Hootsuite Enterprise Plan, including Hootsuite Advanced Analytics and Talkwalker Core media monitoring, and support services for 20 users. Actual date signed: 21 April 2026

Who won contracts like this

• ✓Answer against the marking scheme, not the question text — Care Quality Commission scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but Care Quality Commission retenders on a cycle. Get matched the day the next one lands and start your draft early.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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