Awarded contract

Who won: SMART CRM

A services contract from Home Office, worth £9,500,000. Below: what it involves and how to write a winning bid for it.

Buyer

Home Office

Value

£9,500,000

Published

17 September 2026

About this contract

SMART Digital Reporting (Support and Hosting)

Who won contracts like this

✓Answer against the marking scheme, not the question text — Home Office scores each response, so map your evidence to the published criteria and weightings.
✓At £9,500,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but Home Office retenders on a cycle. Get matched the day the next one lands and start your draft early.

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