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TfGM's vision for the future shelter estate is to transform, modernise and enhance the passenger waiting environment underpinned by a new partnership operating model that is fiscally sustainable, optimising the capital expenditure and operational costs whilst maximising revenue through advertising. Future shelters will focus on key pain points for our customers including safety, accessibility, convenience and travel information and may include enhancements such as seating, lighting, digital advertising, solar and low energy lighting and screen technologies where appropriate. The general principles of the Metrolink waiting environment should be what we aim to replicate on bus, with cleaning and maintenance regimes to ensure that the assets are presentable and maintained to a high standard. Shelters provide a valuable revenue stream for the organisation through advertising. Revenue is fundamental to the success of the future partnership, TfGM will work collaboratively with the new partner to mobilise digital advertising, innovate and push the boundaries for commercial optimisation. As part of the deliverables included within the contract, a shelter refurbishment programme will be del
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