Awarded contract

Who won: ServiceNow Re-tender - 2025

A services contract from Financial Conduct Authority, worth £7,000,000. Below: what it involves and how to write a winning bid for it.

Buyer

Financial Conduct Authority

Value

£7,000,000

Published

31 July 2026

About this contract

Provision of ServiceNow Licenses, Support and Professional Services to support case management related functions.

Who won contracts like this

✓Answer against the marking scheme, not the question text — Financial Conduct Authority scores each response, so map your evidence to the published criteria and weightings.
✓At £7,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
✓This one's been awarded — but Financial Conduct Authority retenders on a cycle. Get matched the day the next one lands and start your draft early.

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Related resources

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