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How to win: ServiceNow Development & Managed Services Delivery Partner

A services contract from Government Property Agency, worth £2,500,000. Below: what it involves and how to write a winning bid for it.

Buyer

Government Property Agency

Value

£2,500,000

About this contract

The Government Property Agency intends to procure a ServiceNow Development and Managed Services Partner to provide ongoing support, maintenance, development and optimisation of its ServiceNow platform. The requirement is expected to include platform development, application support, administration, upgrades, integrations, technical consultancy and continuous improvement services.

How to win contracts like this

✓Answer against the marking scheme, not the question text — Government Property Agency scores each response, so map your evidence to the published criteria and weightings.
✓At £2,500,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
✓Start early: deadlines are tight and a strong bid takes iteration.

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