How to win: Service Integration and Management System (SIAM)

About this contract

PSD Scotland intends to procure a Service Integration and Management contract for the transition, stabilisation and continued delivery of selected national digital services supporting health and care across Scotland. The successful supplier will act as prime contractor and provide a single point of accountability for end-to-end service delivery, integration and performance. The supplier will also be responsible for the management of any subcontractors and dependencies with other providers and Authority teams. The initial priority will be to maintain continuity and stabilise these business-critical services as they transition away from the existing National IT Contract, while establishing a strong foundation for subsequent improvement and modernisation.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) scores each response, so map your evidence to the published criteria and weightings.
• ✓At £180,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 25 September 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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