How to win: Send Disagreement Resolution and Mediation Services

About this contract

The London Borough of Hillingdon is seeking an experienced provider to deliver SEND Disagreement Resolution and Mediation Services. This service provides independent disagreement resolution and mediation services to young people, parents and carers of young people with Special Educational Needs and Disabilities (SEND) in accordance with the Children and Families Act 2014, the SEND Regulations 2014 and the SEND Code of Practice 2015 (and any related legislative changes, statutory guidance or recognised as best practice introduced during the Contract Period). The contract will be let for 8 years with an annual review built into contract management. The estimated contract value over the eight-year term is £556,800. This may be increased or decreased if the Council's requirement changes. Any future change would be subject to formal variation in accordance with contract terms. The tender will be run under Competitive Flexible Procedure and participants will be required to meet the criteria of Stage 1 before being invited to Stage 2

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — London Borough of Hillingdon scores each response, so map your evidence to the published criteria and weightings.
• ✓At £556,800, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 3 August 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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