Who won: SARs Partial Outsourcing & STAIRs Capacity Creation

About this contract

Partial outsourcing of Subject Access Request (SAR) processing to provide additional Information Governance capacity ahead of the STAIRs regime under the Social Housing (Regulation) Act. The supplier will provide AI/OCR-enabled deduplication and redaction (100GB processing) and structured human review (540 hours), with explanations of exemptions applied. Aster keeps customer engagement, decision-making and disclosure. This is a capacity-based service intended to run until 31 March 2027, while Aster gathers benchmarking data and considers a future competitive procurement.

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• ✓Answer against the marking scheme, not the question text — ASTER GROUP LIMITED scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for services work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
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