How to win: Responsive Repairs and Voids Services

About this contract

Hanover intends to establish a Framework Agreement for the provision of repairs, maintenance, and void property services across its property portfolio in Scotland. The Framework will cover a wide geographic area, including urban, rural, and remote locations across Scotland. We recognise that some suppliers may not be able to offer the full suite of trades required. Therefore, the Framework will be designed to allow participation from full range multi-trade, partial range multi-trade and single-trade companies. The intention is to deliver comprehensive and resilient service coverage and encourage broad market participation. This PIN is issued to inform the market of our intentions and to encourage engagement from organisations of all sizes and capabilities. On that note, a series of market engagement sessions will be held in Edinburgh, Elgin and Glasgow in mid November 2025. Details to follow. This is your opportunity to be involved in shaping the procurement of this critical service for Hanover (Scotland). Please register interest through the PCS portal and to get involved in the forthcoming market engagement activities by completing the Registration form, the link for which wi

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Hanover (Scotland) Housing Association Ltd scores each response, so map your evidence to the published criteria and weightings.
• ✓At £20,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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