How to win: Resource Requirement - Senior Specialist/Engineer Service Operations for Mission Critical Radio & Cellular Systems

About this contract

SITA is releasing an opportunity for a required Senior Specialist in Mission Critical Radio & Cellular Systems, you will need to provide technical leadership for the operational support, maintenance and continual improvement of Heathrow Airport's critical communications infrastructure. Working across a diverse technology estate spanning legacy and modern radio systems, RF over Fibre Distributed Antenna Systems (DAS), public and private cellular infrastructure and IP-based communications platforms, you'll lead the resolution of complex technical issues while helping shape the future direction of operational communications at Heathrow. The requirement is for advanced engineering expertise with operational leadership, supplier management, service transition and stakeholder engagement. You'll work closely with customers, project teams, equipment manufacturers and engineering partners to ensure services remain resilient, supportable and ready to meet Heathrow's evolving operational requirements. You'll work across one of the most diverse operational communications estates in the UK, including: Mission Critical TETRA rad

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — SITA scores each response, so map your evidence to the published criteria and weightings.
• ✓At £150,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 4 September 2026 and a strong bid takes iteration.

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