Who won: Residential Care Homes Digital Social Care Records System

About this contract

The London Borough of Waltham Forest seeks to procure a Digital Social Care Records (DSCR) system to replace paper-based records and improve governance, compliance, and care quality across its in-house services. The system will support three CQC-registered Residential Care Homes: George Mason Lodge, Mapleton Road, and Alliston House. These homes provide 24-hour support for personal care needs such as bathing, dressing, and meals. Each facility is registered and regularly inspected by the Care Quality Commission (CQC). The homes aim to offer safe, comfortable environments for older adults, with staff available to assist residents and ensure high standards of care and wellbeing. The homes are registered for people over the age of 65 and for service users living with dementia. The DSCR system must enable accurate, timely, and secure recording of care activities, support regulatory compliance, and enhance operational efficiency.

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• ✓Answer against the marking scheme, not the question text — London Borough of Waltham Forest scores each response, so map your evidence to the published criteria and weightings.
• ✓Lead with evidenced capability and social value — for public sector work these usually outweigh price.
• ✓Show recent, comparable delivery: name similar public sector contracts you've delivered for public bodies, with measurable outcomes.
• ✓This one's been awarded — but London Borough of Waltham Forest retenders on a cycle. Get matched the day the next one lands and start your draft early.

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