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The NHSBSA is a Special Health Authority and an Arm’s Length Body of the Department of Health and Social Care. We provide a range of critical central services to NHS organisations (our ‘clients’), NHS contractors, health bodies, patients and the public (our ‘customers’) One such central service to the NHS is the in house Scanning Service and Digital Print Suite. The RFI will be split into two Lots as we understand that market operators may have specialisms within one or both service areas thereby providing the greatest opportunity to gather market information on both services. Organisations are able to complete the RFI for either Lot 1, Lot 2 or both Lots dependant upon their capability. Lot 1 will detail the Digital Print Suite: The NHSBSA currently operates a digital print suite which produces over 4.4million letters per year (data taken from April 2025 – March 2026). The letters are on behalf of internal BSA services such as: Prescription Exemption Checking Service (PECS); Dental Exemption Checking Service (DECS); Prepayment Certificate (PPC); Low Income Scheme (LIS); Dental Services; Medical Exemptions (MEDEX), NHS Pensions, NHSBSA Finance, Direct Payments to
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