How to win: Remote CCTV - all fleet

About this contract

London Northwestern and West Midlands Railway (Operated by WM Trains Limited) are seeking to procure a cloud-based system that allows remote access to CCTV images recorded and stored in the on-board Network Video Recorders (NVR) fitted to selected train fleets within the London Northwestern and West Midlands Railway fleet or links to third party servers where CCTV has been remotely downloaded to on the fleets that are already equipped with remote NVR access. The main driver of the project is to enhance the capabilities of the primary users of fleet CCTV data - the Security team, and to provide more agility for other users such as the fleet production and operational management teams to utilise CCTV data to support activities such as maintenance, training and incident response. It is expected that accessing on-train CCTV data remotely shall significantly reduce the quantity of failed downloads that are as a result of the current requirement, for certain fleets, to manually remove CCTV HDDs from units in order to manually download CCTV data.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — WM TRAINS LIMITED scores each response, so map your evidence to the published criteria and weightings.
• ✓At £1,750,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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