How to win: Reefer Container Services at London Gateway Port

About this contract

DP World London Gateway is seeking to appoint a suitably qualified and experienced supplier to provide comprehensive reefer container management services at London Gateway Port. The contract will cover the provision of all labour, supervision, equipment, management and operational support required to ensure the safe, efficient and continuous management of refrigerated containers across the terminal. The procurement is being conducted as a utilities contract under the Procurement Act 2023 using a Competitive Flexible Procedure. The successful supplier will be responsible for the plugging and unplugging of reefer containers, monitoring of refrigerated units, alarm response, defect identification and escalation, vessel attendance, customer support, reporting and associated reefer operations. Services must be delivered on a 24-hour, 365-day basis and support the operational requirements of one of the UK's busiest deep-sea container terminals. The contractor will be expected to maintain high levels of operational performance, safety and customer service while supporting DP World's growth objectives and commitment to continuous improvement. Tenderers should demonstrate relevant experie

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — LONDON GATEWAY PORT LIMITED scores each response, so map your evidence to the published criteria and weightings.
• ✓At £7,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: it closes 18 December 2026 and a strong bid takes iteration.

BidWriter drafts your responses from your company profile, scores them against the marking scheme, and tracks your whole pipeline. Free to start — no card needed.

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