How to win: Recruitment, Reward and Retention Solutions Lot 4 - Occupational Health Services & Employee Assistance Programmes"

About this contract

The Recruitment Reward and Retention Solutions framework provides a comprehensive approach to retention solutions through one distinct lot: Lot 4 Occupational Health and Employee Assistance Programmes (EAP). Occupational Health services support employee wellbeing by offering health surveillance, fitness for work assessments, absence management, and return-to-work support. These services help identify workplace health risks, promote early intervention, and reduce absenteeism. The EAP component provides confidential counselling and support services for staff facing personal or professional challenges, enhancing mental health and resilience. Designed to foster a healthier, more productive workforce, supporting both organisational goals and employee welfare. The framework will establish clear commercial options including fixed fees, pay-as-you-go pricing, and volume discounts. Set service level agreements for rapid response and performance, with KPIs and incentives. Additional requirements include GDPR compliance, insurance coverage, and commitment to continuous improvement.

How to win contracts like this

• ✓Answer against the marking scheme, not the question text — Mid South Essex NHS Foundation Trust scores each response, so map your evidence to the published criteria and weightings.
• ✓At £145,000,000, expect quality and social value to carry a large share of the score — price alone rarely wins services work.
• ✓Show recent, comparable delivery: name similar services contracts you've delivered for public bodies, with measurable outcomes.
• ✓Start early: deadlines are tight and a strong bid takes iteration.

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